FAQs
Here you’ll find answers to the most common questions about shipping, returns, payments, and more.
If you still need help, feel free to contact us anytime at Info@beutista.com or via WhatsApp.
General Questions
When are your out of stock products back?
No, you don't need to. You can make purchases and check out as a guest everytime. However, by setting up an account with us, it will allow you to order without having to enter your details every time you shop with us. You can sign up right now, or you can first start shopping and create your account before you check out at the shopping cart page.
Do you offer any discount codes?
Yes! We offer a 10% off discount code for your first order. You can get this discount code by subscribing to our newsletter.
Please note that this discount code cannot be used for any discount products and certain collections.
How do I order?
Shop for the items you want and add it to your shopping cart. When you have finished, you can proceed to your shopping cart and check out. Check and ensure that all information is correct before confirming your purchases and payment.
I have problems adding items to my shopping cart?
You will be able to add the items as long as it is available. There could be an instance where the item is in someone else’s shopping cart hence the status of the items is reflected as “Temporarily Unavailable”.
Order Questions
Do I need to open an account in order to shop with you?
No, you don't need to. You can make purchases and check out as a guest everytime. However, by setting up an account with us, it will allow you to order without having to enter your details every time you shop with us. You can sign up right now, or you can first start shopping and create your account before you check out at the shopping cart page.
How will I know if my order is confirmed?
After you have placed your order, you will receive an acknowledgement e-mail from us to confirm that your orders have been received. However, do note that orders will only be shipped when your credit card payment has been approved and billing and delivery address is verified. Alternatively, you may check the status of your order in “My Account” if you are a registered user.
Can I cancel my online order?
Yes you can. If you've placed an order online but it is not yet dispatched for delivery, contact customer support to assist you on WhatsApp
Your payment will be automatically refunded within 5-10 business days after cancellation.
